1. Our Commitment to Your Health Privacy
QRX Pharmacy ("QRX", "we", "us", or "our"), located across Philadelphia at 7063 Castor Ave, 7339 Frankford Ave, and 962 E Tioga St, is dedicated to protecting the confidentiality of your Personal Health Information (PHI). We are required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the HITECH Act, and Pennsylvania state law to maintain the privacy of your protected health information and to provide you with notice of our legal duties and privacy practices.
2. Information We Collect
When you interact with our website, transfer prescriptions, request refills, or schedule home deliveries, we may collect:
- Patient Identification: Full legal name, date of birth, residential address, telephone number, and email address.
- Prescription & Health Data: Rx numbers, medication names, dosage, prescriber information, current pharmacy coordinates, and uploaded prescription bottle images.
- Insurance & Payment: Insurance provider, Member ID, Group number, and Medicare/Medicaid details.
- Communications: Consents for SMS text message alerts and email notifications.
3. How We Use and Disclose Health Information
- For Treatment: We use your PHI to dispense prescriptions, coordinate care with your prescribing physician, verify drug interactions, and counsel you on medication administration.
- For Payment: We disclose your information to your health insurance plan, Medicare, Medicaid, or pharmacy benefit manager (PBM) to receive payment for prescribed medications and supplies.
- For Health Care Operations: We use your information to manage pharmacy operations, conduct quality assurance reviews, and evaluate the performance of our staff.
- For Free Home Delivery: We share necessary delivery addresses with our dedicated internal pharmacy delivery couriers across Philadelphia to ensure safe, temperature-controlled delivery.
- As Required by Law: We may disclose PHI when required by federal, state, or local law, including public health reporting, adverse event monitoring to the FDA, and court subpoenas.
4. Patient Rights Under HIPAA
- Right to Inspect and Copy: You have the right to inspect and obtain a copy of your prescription and billing records.
- Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your health information.
- Right to Confidential Communications: You may request that we communicate with you via alternative means.
- Right to Amend: If you believe information in your record is incorrect, you may request an amendment in writing.
5. Privacy Officer Contact
For questions regarding our privacy practices or to file a privacy concern, please contact our Privacy Officer:
QRX Pharmacy — Privacy Officer (Raza Hasan, Pharmacist-in-Charge)
7063 Castor Ave, Philadelphia, PA 19149
📞 Phone: (215) 725-3784 · ✉ Email: qrx1@qrxstore.com